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Operational Excellence Manager

  1. Full time
  2. Trowbridge
  3. Customer Service & Operations

Market-benchmarked, plus car and bonus

Expiry date: 29/09/2023

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Job description

This vacancy has now expired. Please see similar roles below...

Are you a champion for operational excellence and continuous improvement? Do you have a knack for identifying areas of improvement and implementing suitable solutions? Looking for a role where you can make a significant impact and drive meaningful change? 

If your answer is 'yes' to all of these, keep reading.  

Want to know a little about us?

At Novuna Vehicle Solutions, we're passionate about building a better tomorrow.  Which is why we're lighting the way in the electric vehicle revolution.  From family cars to HGVs, we're helping customers of all kinds on their journey to carbon-free mobility. 

We're proud to be a Top 50 Inclusive employer, and we're number 15 in Glassdoor's Top 50 Employer list. 

What does the role involve?

Reporting to the Operational Excellence Leader, you'll be managing a team of 3 Operational Excellence Executives.  You and your team will play an important role in the evolution of Operational Excellence at Novuna Vehicle Solutions.  You'll work closely with operations, customer service, and other business areas to drive performance and ensuring we're meeting our commitment to deliver brilliant basics.  You'll use your brilliant problem-solving and analytical skills to work with teams across the business to identify better ways of working, 

Some of your key duties will include:

  • Supporting the mobilisation of the continuous improvement strategy
  • Bringing key continuous improvement initiatives to life
  • Providing support to areas where improvement is needed
  • Project managing key operational excellence and improvement projects

What are we looking for?

You're adaptable, keen to take ownership, and thrive on change.  You're comfortable juggling competing priorities and are capable of switching focus as needed.    

Also, we're looking for the following: 

  • Strong interpersonal, influencing, and stakeholder management skills
  • Project management skills
  • Knowledge of process and performance management, and improvement 
  • Data literate, and comfortable using data to monitor and manage performance 

What can we offer you?

At Novuna we take our people promise seriously. If you join us, you'll have a chance to make a difference, opportunities to learn, and time to shine.

In addition to a market-benchmarked salary and excellent bonus scheme, our offer to you includes:

  • Company car or cash alternative – with fantastic EV incentives
  • Flexible hybrid working
  • 25 days' holiday, plus bank holidays and the option to buy/sell 5 days
  • Full wellbeing package including BUPA, digital GP service, 24/7 employee assistance, plus wellbeing events throughout the year

What's the next step?

Interested?  Start your application today and see what Novuna can offer you. 

Novuna is a consciously inclusive employer, and we encourage applicants from all backgrounds.

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