Novuna business area tiles
Customer Service & Operations
Customer Service & Operations
At Novuna, everything begins and ends with the customer. Our Customer Service & Operations teams are the ones making sure we deliver phenomenal customer experiences.
Read moreCorporate Functions
Corporate Functions
Like every large business, we have a number of corporate functions that play a vital role in keeping the business running smoothly. Read on for an overview of some of those functions.
Read moreChange & Innovation
Change & Innovation
With Pioneering Spirit as one of our core values, change is continuous at Novuna. From digital system implementations through to new products & innovations, there’s plenty to keep you interested.
Read moreData & Technology
Data & Technology
Like most modern businesses, we use data to inform good decision-making. Our data analysis and insights equip us with the facts, figures and statistics we need to enable us to drive solutions forward and identify new opportunities along the way.
Read moreSales
Sales
As with every growing business, our Sales & Marketing teams play a vital role in growing our customer base as well as maintaining relationships with existing customers to ensure we retain them.
Read moreLeadership
Leadership
Every great team needs a capable leader, to make sure our people have all the ingredients they need to be successful.
Read moreRisk & Compliance
Risk & Compliance
Our Risk & Compliance teams play a vital role in ensuring we comply with regulatory requirements as well as keeping our customers safe and treated fairly.
Read moreAutomotive
Automotive
With over 100,000 vehicles in our fleet, our in-house technical experts help us to manage and maintain our customers’ vehicles efficiently whilst leading the way to carbon-zero.
Read moreNovuna people
The beauty of working at Novuna is that there isn't a blueprint or preconceived idea about what makes a 'Novuna person'. We're proud of the diversity of our people and see this as our strength.
What unites us and makes us all Novuna people is our passion for phenomenal customer experiences, our shared vision and values, and our motivation to do the right thing.
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Our values
Harmony
We work together with our customers and each other. We collaborate, support each other, and treat everyone with respect.
Sincerity
We do what we say we're going to do and take our promises and commitments seriously.
Pioneering Spirit
We're not afraid try new things and step outside our comfort zone. If things don't work out, we treat it as and opportunity to learn.
Teaser
Colleague SpotlightContent Type
BlogPublish date
06/02/2025
Summary
Kerrie, Telemarketing Executive in Novuna Business Cash Flow, knows what it means to dive into the unknown. In her role she has built a reputation for tackling complex challenges but surpr
Teaser
Colleague SpotlightContent Type
BlogPublish date
04/25/2025
Summary
Andy O’Neill is no stranger to pressure. As a Talent Acquisition Partner, he’s a trusted voice in guiding people through one of the most important decisions they’ll ever make - changing jo
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Content Type
BlogPublish date
03/10/2025
Summary
At Novuna, we believe that businesses should be a force for good. That’s why volunteering and community engagement are integral to who we are. Over the past year, our colleagues dedicated
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Teaser
Company UpdateContent Type
BlogPublish date
02/06/2025
Summary
Since its launch in October, our LEAP (LEAdership in Practice) programme has aimed to transform leadership development at Novuna. Designed to build a consistent and inclusive leadership cu
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Teaser
Diversity & InclusionContent Type
BlogPublish date
11/29/2024
Summary
We’re thrilled to share that Novuna has been named the UK’s 15th most inclusive employer in the 2024 Inclusive Top 50 Employers index (IT50). This marks our fifth consecutive year on the p
Teaser
Company UpdateContent Type
BlogPublish date
10/31/2024
Summary
As black history month draws to a close, we wanted to share a wide-ranging conversation between Novuna Consumer Finance Colleagues Taiwo and Ekaette, both originally from Nigeria, about black culture,
Teaser
Diversity & InclusionContent Type
BlogPublish date
07/22/2024
Summary
At Novuna, we believe empowering our employees goes beyond providing opportunities for career advancement—it involves giving them a voice and a platform to grow. Our colleague communities, such as Gen
Teaser
Behind the ScenesContent Type
BlogPublish date
06/26/2024
Summary
Transitioning from university to a professional role can be both exciting and a daunting thought. So who better to give you some tips than someone who's been through our graduate program.
Teaser
Colleague SpotlightContent Type
BlogPublish date
06/07/2024
Summary
This Pride Month, we're celebrating the importance of bringing your full, authentic self to the workplace. DevOps Lead for Group IT and co-lead of our PRISM LGBTQ+ colleague network, Adam
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Teaser
My Novuna StoryContent Type
BlogPublish date
04/15/2024
Summary
Our latest 'My Novuna Story' feature comes from Operational Trainer, Joshua Nowell. Joshua has used his passion and principles of Muay Thai kickboxing to support his growth at Novuna. Josh
