Why Novuna

Our People Promise

Opportunities to Learn

We want you to become, and be, the very best you can – in ways you may have never thought possible. You will collaborate, innovate and be courageous without fear.

Make a Difference

Wherever you work and regardless of where you are in your career, you'll help make a meaningful difference to our business, our customers and our society.

Time to Shine

Everyone plays a significant role in delivering for our customers and each other. This happens in an inclusive environment where you are always encouraged to be you.

Our Culture

At Novuna, we believe in the importance of an open and collaborative culture where everyone has an opportunity to make a difference and contribute.

We asked some of our people what makes them stay at Novuna, and their answers included the friendliness of our people, the sense of community, and feeling secure, cared for and looked after by the business.  Our people also feeling recognised and genuinely valued for the contributions they make.  

Our values


We work together with our customers and each other. We collaborate, support each other, and treat everyone with respect.


We do what we say we're going to do and take our promises and commitments seriously.

Pioneering Spirit

We're not afraid to try new things and create innovative products and services our customers will love.

Equality, Diversity, & Inclusion

At Novuna, we believe diversity is our nature, and inclusion is our choice. We are committed to cultivating an environment where all people feel they belong, are respected and valued, and can bring their authentic selves to work.

Our communities connect colleagues across the business to have open conversations, share information, provide peer support, and collectively give voice to important topics related to Equality, Diversity and inclusion. Led by passionate Novuna employees for Novuna employees, these groups aim to foster an inclusive culture reflective of our people and the communities we serve.

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We recognise that many factors influence wellbeing and we all experience moments or periods in life where we may need a little, or a lot, of extra support. 

Mental, physical and financial health can have a significant impact on our personal lives, work and career so it's important to us that we support you in looking after your wellbeing.  

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Flexible & hybrid working

At Novuna, we recognise that a key ingredient is giving you flexibility in when, where, and how you work. Our hybrid working model has been designed with this in mind, based on the five fundamental principles

  • Training & development
  • Essential business activities
  • Health, safety, & wellbeing
  • Collaboration
  • Socialising

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