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FAQs

Frequently asked questions

We understand all recruitment processes differ and that it's likely you'll have lots of questions. So, whether you want to know more about hybrid working or what to expect during the interview process, we can help. We've detailed the most commonly asked questions below.

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The application form will let you know what information is required. Most applications will require an up to date CV outlining your skills, experience, and any relevant qualifications. Cover letters are optional.

We use a variety of selection methods during the interview process, including telephone and face-to-face interviews. You will be advised what the selection method is prior to your interview.

Depending on the type of role, you may be asked to prepare a presentation, attend an insight day, or complete an assessment for specific skills required in certain technical roles.

If you are applying for a telephone-based role, you may be asked to undertake a roleplay to demonstrate your communication skills.

Regardless of the role you’re interviewing for, preparation is key. Use our website to find out as much as you can about what we do. Understand how your CV relates to the role you are interviewing for and think of examples you can talk about to demonstrate your skills and experiences.

Finally, prepare some questions to ask the interviewers as this is your opportunity to understand the role and culture at Novuna

As a financial services provider, we require all employees (including contingent workers) to complete pre-employment screening as part of their offer of employment.

As well as a criminal record check, pre-employment screening will verify your ID, eligibility to work, your academic and professional qualifications, your past five years of employment and/or education, and check for fraud, County Court Judgments and bankruptcies over the last 5 years.

In cases where further information or assistance is required to progress your pre-employment screening – for example, to provide supporting documentation – you may be contacted directly by the pre-employment screening team.

As pre-employment screening is part of Novuna's recruitment policy, if you do not want us to carry out the check, we will not be able to proceed with your employment application.

If you don't think you will pass the pre-employment screening, please get in touch and advise us of your situation. We will be able to discuss with you how best to proceed with your application.

Novuna is committed to accommodating candidates with diverse needs. If you require reasonable adjustments during the application process, please reach out to the recruiter looking after your application, and they will work with you to ensure a smooth and accessible experience.

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The application form will let you know what information is required. Most applications will require an up to date CV outlining your skills, experience, and any relevant qualifications. Cover letters are optional.

We use a variety of selection methods during the interview process, including telephone and face-to-face interviews. You will be advised what the selection method is prior to your interview.

Depending on the type of role, you may be asked to prepare a presentation, attend an insight day, or complete an assessment for specific skills required in certain technical roles.

If you are applying for a telephone-based role, you may be asked to undertake a roleplay to demonstrate your communication skills.

Regardless of the role you’re interviewing for, preparation is key. Use our website to find out as much as you can about what we do. Understand how your CV relates to the role you are interviewing for and think of examples you can talk about to demonstrate your skills and experiences.

Finally, prepare some questions to ask the interviewers as this is your opportunity to understand the role and culture at Novuna

As a financial services provider, we require all employees (including contingent workers) to complete pre-employment screening as part of their offer of employment.

As well as a criminal record check, pre-employment screening will verify your ID, eligibility to work, your academic and professional qualifications, your past five years of employment and/or education, and check for fraud, County Court Judgments and bankruptcies over the last 5 years.

In cases where further information or assistance is required to progress your pre-employment screening – for example, to provide supporting documentation – you may be contacted directly by the pre-employment screening team.

As pre-employment screening is part of Novuna's recruitment policy, if you do not want us to carry out the check, we will not be able to proceed with your employment application.

If you don't think you will pass the pre-employment screening, please get in touch and advise us of your situation. We will be able to discuss with you how best to proceed with your application.

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That depends on the closing date of the role you’ve applied to. You can check the status of your application by logging in to your account here or you can email our Talent Acquisition team by replying to your application confirmation email.

In most cases, we’ll be in touch by email in the first instance.

If you’ve had an interview, we will provide you with feedback.

That depends on the type and stage of interview you’re invited to. For most telephone and first-stage interviews, unless you’ve been given a specific brief, it’s advisable to do some reading about our business and the division you’re applying to, our values, and read about the STAR method.

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The STAR method is a way of answering competency and behavioural interview questions. Often the questions will begin with a phrase such as ‘Tell me about a time when’, or ‘Can you give me an example of’. Using the STAR method means structuring your answer with:

Situation
Task
Action
Result

The type of checks we carry out depends on the nature and grade of the role you have been offered. The main checks we carry out include Right to Work, address verification, employment history, and a credit check.

You can sign up for job alerts to be notified when new roles that match your preferences are advertised. Sign up today

We are embracing hybrid working at Novuna, and you can read more about that here

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Our culture is friendly, people-focussed, inclusive, and powered by our values of Harmony, Sincerity, and Pioneering Spirit.

Our dress code is ‘dress for for your day’. Most days that means business casual.

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