At Novuna, everything begins and ends with the customer. Our Customer Service & Operations teams are the ones making sure we deliver phenomenal customer experiences.
Like every large business, we have a number of corporate functions that play a vital role in keeping the business running smoothly. Read on for an overview of some of those functions.
With Pioneering Spirit as one of our core values, change is continuous at Novuna. From digital system implementations through to new products & innovations, there’s plenty to keep you interested.
Like most modern businesses, we use data to inform good decision-making. Our data analysis and insights equip us with the facts, figures and statistics we need to enable us to drive solutions forward and identify new opportunities along the way.
As with every growing business, our Sales & Marketing teams play a vital role in growing our customer base as well as maintaining relationships with existing customers to ensure we retain them.
Every great team needs a capable leader, to make sure our people have all the ingredients they need to be successful.
Our Risk & Compliance teams play a vital role in ensuring we comply with regulatory requirements as well as keeping our customers safe and treated fairly.
With over 100,000 vehicles in our fleet, our in-house technical experts help us to manage and maintain our customers’ vehicles efficiently whilst leading the way to carbon-zero.
When you join Novuna, you become part of our caring, collaborative family. We're proud to be a Top 50 Inclusive employer. We're a signatory of the Women in Finance and the Race at Work Charter and we're Disability Confident Committed. This reflects our culture of decency, unity and sincere commitment to employees.
At Novuna, we believe anyone can make meaningful improvements in financial services. Together, we work to make that a reality for our customers, while also enabling your career growth and wellbeing. Our people describe a friendly atmosphere where colleagues genuinely support one another and live our values of harmony, sincerity and pioneering spirit.
At Novuna, we invest in our people through competitive pay, bonuses, tailored benefits, and recognition. We also provide hands-on learning via our graduate program and apprenticeships.
We aim to support professional growth by giving challenging work, mentoring, and an engaging environment.
Employees can access resources to help them perform their best through ongoing development. Discover more about how we support and reward our team to thrive personally and professionally.
