Risk & Compliance

If you’ve ever contacted a company call centre, you will likely have heard a message about calls being recorded. Things are no different in our business, and our Quality Assurance team are the people who listen to these calls, and check the work of our customer-facing colleagues to ensure things are done properly and fairly at all times.

Enterprise Risk Management is all about identifying and managing potential events that could prevent or hinder us from achieving our objectives. In Enterprise Risk we consider risks across the entire business, including Strategic, Financial, Conduct and Operational perspectives.

Risk analysts weigh up the data for a wide range of purposes. From forecasting future values of assets in our fleet, through to modelling scenarios and market fluctuations to ensure we’re prepared for all kinds of eventualities, our Risk Analysts are data-driven and experts in statistical and data analysis.