Operational Excellence Executive
- Full time
- Trowbridge
- Customer Service & Operations
Circa £35,000 (DOE)
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Job description
This vacancy has now expired. Please see similar roles below...
Do you have experience of delivering continuous improvement to enhance business processes? Enjoy exploring ways to realise operational efficiencies? Want to be part of a team where you're given the autonomy to scope your area's of focus?
If your answer is 'yes' to all of these, keep reading.
*Please note we adopt a hybrid approach to our ways of working which for this role would be 2 days per week from our office in Trowbridge (Wiltshire).*
Want to know a little about us?
At Novuna Vehicle Solutions, we're passionate about building a better tomorrow. Which is why we're lighting the way in the electric vehicle revolution. From family cars to HGVs, we're helping customers of all kinds on their journey to carbon-free mobility.
We're proud to be a Top 50 Inclusive employer. We're a signatory of the Women in Finance and the Race at Work Charter and we're Disability Confident Committed.
What does the role involve?
Reporting into our Operational Excellence Manager you'll be joining our team who work to deliver our Novuna Vehicle Solutions Operations Optimisation Strategy by ensuring we are working efficiently, identifying and implementing change, and we are putting the customer at the forefront of our decisions.
Some of your key duties will include:
- Mapping our 'as is' and 'to be' processes, looking at ways to deliver efficiency and automation where required
- Identifying enhancement opportunity's that help drive innovation
- Reporting operational insights to the operational excellence team, summarising opportunities and key areas for development
- Supporting colleagues by running regular reviews of operational processes, controls, and monitoring newly implemented change
What are we looking for?
To be considered for this opportunity you'll join us with a customer service / operations background where you've delivered continuous improvement activities and implemented change which has enhanced ways of working. You're a great communicator, able to work collaboratively with stakeholders to elicit information and work in partnership to embrace change.
Also, we're looking for the following:
- Curiosity - always looking to explore where improvements can be made
- Knowledge of cross functional collaboration and a passion for excellence
- Experience of process analysis
- ITIL foundation / Lean six sigma certification would be advantageous
What can we offer you?
At Novuna we take our people promise seriously. If you join us, you'll have a chance to make a difference, opportunities to learn, and time to shine.
In addition to a market-benchmarked salary our offer to you includes:
- An annual bonus scheme of up to 15% of your salary
- Up to 10% employer pension contribution
- Flexible hybrid working - free onsite parking on office days
- 25 days' holiday, plus bank holidays and the option to buy/sell 5 days
- Full wellbeing package including BUPA, digital GP service, 24/7 employee assistance, plus wellbeing events throughout the year
What's the next step?
Interested? Start your application today and see what Novuna can offer you.
Novuna has been named one of the top 50 most inclusive employers for the fourth year running and this is also reflected in our recruitment process. We are committed to ensuring our application process is inclusive and accessible to all candidates.
We're Disability Confident Committed, so if you're a person with a disability, if you're neurodivergent, or if you have a condition that you believe may affect your performance during our selection process, we'll be happy to make reasonable adjustments to our processes for you.
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