Credit Controller job in Telford

Job type Full time

Location: Telford

__vacancyopjusttionswidget.opt-Department__ Customer Service & Operations

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Are you confident on the telephone? Do you enjoy a challenge and thrive in a busy and friendly team environment? Have you worked in credit control for a minimum of 6 months and are now looking for a new role in a business where you can develop your career?

If your answer is 'yes' to all of these, keep reading.

Want to know a little about us?

At Novuna Business Cashflow, we help companies realise their ambitions through fast, flexible finance solutions. Our customers are incredibly diverse, from small family businesses to fast-growing start-ups.

We're proud to be a Top 50 Inclusive employer, and we're number 15 in Glassdoor's Top 50 Employer list.

What does the role involve?

As a member of the Credit Control team, you will consult with and gain the support of the key stakeholders, in particular customers, clients and our internal team. You will find the role really interesting and enjoy the fact that no two days are ever the same.

Some of your key duties will include:

Delivering a high quality customer service, ensuring all dealings with client accounts are based on ‘Treating Customer Fairly' (TCF)
Proactively managing clients and supporting your manager to identify and deliver improvements which will enhance the customer experience
Credit control, chasingdebt, supporting clients and internal stakeholders - Strong people skills with the ability to take initiative whilst relationship building.
Ensuring departmental procedures are followed within the agreed timescales with the ability to manage varying workloads.

What are we looking for?

You may have worked in credit control for just a short period of time and that's fine! We encourage ideas, so you will enjoy speaking up and sharing your suggestions.

Also, we're looking for the following:

Superb communication skills both on the telephone and written
Able to work under pressure and manage own workload
Ability to speak up and ask for help
IT literate and confident with learning new and multiple systems

What can we offer you?

At Novuna we take our people promise seriously. If you join us, you'll have a chance to make a difference, opportunities to learn, and time to shine.

In addition to a market-benchmarked salary and excellent bonus scheme, our offer to you includes:

Flexible hybrid working
25 days' holiday, plus bank holidays and the option to buy/sell 5 days
Full wellbeing package including BUPA, digital GP service, 24/7 employee assistance, plus wellbeing events throughout the year

What's the next step?

Interested? Start your application today and see what Novuna can offer you.

Novuna is a consciously inclusive employer, and we encourage applicants from all backgrounds.

#LI-Hybrid

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Credit Controller

This vacancy has expired

Job description

This vacancy has now expired. Please see similar roles below...

Want to know a little about us?

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What are we looking for?

What can we offer you?

What's the next step?

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