JUMP TO CONTENT

Vehicle Contract Administrator

  1. Full time
  2. Newbury
  3. Finance

£25,000

Expiry date: 15/03/2024

Do you want to be notified every time a job like this gets added? Click the CTA below!

Great news! We will let you know when a new job like this has been added!

Job description

This vacancy has now expired. Please see similar roles below...

Are you well organised, with a passion for detail? Do you work well with deadlines? Are you a good communicator?

If your answer is 'yes' to all of these, keep reading.  

Want to know a little about us?

At Novuna Vehicle Solutions, we're passionate about building a better tomorrow.  Which is why we're lighting the way in the electric vehicle revolution.  From family cars to HGVs, we're helping customers of all kinds on their journey to carbon-free mobility. 

What does the role involve?

This is a permanent contract to become part of the Portfolio Finance team here at Novuna Vehicle Solutions. You will be primarily involved in administering the logging of requests, distribution of quotes and configuration of changes to vehicle contracts into the system whilst providing existing customers with administrative support. 

This is very much a task-based role so being able to cope with high volume and the repetitive nature is key criteria for the successful applicant. 

Working closely with internal stakeholders you will deal with a wide range of customers and vehicles. Providing you with the opportunity to get involved in multiple processes along the way such as Early Termination quotes, contract amendment/extensions, change requests and queries.

This role follows a hybrid approach with a minimum of 2 days per week required in the Newbury office (Monday and Thursday). However, we can support office working 5 days a week in the Newbury office if preferred.

Some of your key duties will include:

  • Using best practice processes to ensure a high level of accuracy and attention to detail is maintained whilst carrying out all tasks
  • A positive attitude with a pioneering spirit to look for more efficient ways of working
  • Demonstrating ownership and openness to process changes for continual improvement
  • Always ensuring to deliver a positive customer experience by having a positive approach, managing expectations, and providing timely resolutions to customer queries and complaints.

What are we looking for?

You are a great team player who can work through large volumes of workload whilst continually upholding attention to detail. In addition, the aptitude for following process is essential within this role. 

Also, we're looking for the following: 

  • Good IT skills and confident in using Excel (although Excel training can be provided)
  • Data driven and comfortable working with numbers
  • Ability to work in a pressurised environment with a strong eye for detail. 
  • Knowledge of our core system Key2 is advantageous (although training will be provided)

What can we offer you?

At Novuna we take our people promise seriously. If you join us, you'll have a chance to make a difference, opportunities to learn, and time to shine.

In addition to a market-benchmarked salary and excellent bonus scheme, our offer to you includes:

  • Flexible hybrid working
  • 25 days' holiday, plus bank holidays and the option to buy/sell 5 days
  • Full wellbeing package including BUPA, digital GP service, 24/7 employee assistance, plus wellbeing events throughout the year

What's the next step?

Interested?  Start your application today and see what Novuna can offer you. 

Novuna has been named one of the top 50 most inclusive employers for the fourth year running and this is also reflected in our recruitment process. We are committed to ensuring our application process is inclusive and accessible to all candidates.

We're Disability Confident Committed, so if you're a person with a disability, if you're neurodivergent, or if you have a condition that you believe may affect your performance during our selection process, we'll be happy to make reasonable adjustments to our processes for you.

 

#LI-Hybrid

List #1

Articles you might like

Muay Thai to Novuna: Joshua Nowell's Novuna Story

Teaser

My Novuna Story

Content Type

Blog

Publish date

04/15/2024

Summary

Our latest 'My Novuna Story' feature comes from Operational Trainer, Joshua Nowell. Joshua has used his passion and principles of Muay Thai kickboxing to support his growth at Novuna. Josh

Teaser

Joshua Nowell's passion for Muay Thai kickboxing fueled his remarkable rise at Novuna. Discover how the discipline and teamwork he developed in the Thai boxing gym drove his exceptional career trajectory.

Read more
Adam Hillier

by

Adam Hillier

Adam Hillier

by

Adam Hillier

Year in Review: Novuna's Colleague Communities Journey of Progress

Teaser

Diversity & Inclusion

Content Type

Blog

Publish date

03/01/2024

Summary

Our communities have become fundamental pillars of support, driving significant benefits for our business. Run by our colleagues, for our colleagues, they work with our Diversity Leadershi

Teaser

Our communities have become fundamental pillars of support, driving significant benefits for our business. Run by our colleagues, for our colleagues we look back at the impact our communities have had on our business over the past 12 months, from fostering collaboration and sparking innovation to enhancing allyship and wellbeing,

Read more
Adam Hillier

by

Adam Hillier

Adam Hillier

by

Adam Hillier

The Power of Our Values: Harmony, Sincerity, and Pioneering Spirit

Teaser

Culture & Values

Content Type

Blog

Publish date

02/23/2024

Summary

For over 40 years, Novuna has provided customers with outstanding experiences while enabling our people to be the best they can be. This all comes from the foundations that our core values

Teaser

For over 40 years, Novuna has provided customers with outstanding experiences while enabling our people to be the best they can be. This all comes from the foundations that our core values have set.

Read more
Adam Hillier

by

Adam Hillier

Adam Hillier

by

Adam Hillier

Novuna Unveils Recite Me Accessibility Tool for Career Site

Teaser

Company Update

Content Type

Announcement

Publish date

02/14/2024

Summary

Novuna is proud to announce the integration of Recite Me accessibility and language tools on its career website. This initiative aims to ensure that all candidates can access online co

Teaser

Novuna is proud to announce the integration of Recite Me accessibility and language tools on its career website. This initiative aims to ensure that all candidates can access online content and services seamlessly, tailored to their preferences.

Read more
Adam Hillier

by

Adam Hillier

Adam Hillier

by

Adam Hillier

Overcoming Challenges to Support Continuous Learning in Sales - Chris Powell's Novuna Story

Teaser

My Novuna Story

Content Type

Blog

Publish date

01/09/2024

Summary

Our second 'My Novuna Story' feature comes from Deputy Head of Sales Business Finance, Chris Powell. He explores the opportunities to learn and the challenges he faced so far in his time a

Teaser

Chris Powell reflects on embracing new challenges, overcoming difficulties, and continuous learning and growth during his 5 year career at Novuna Business Finance.

Read more
Adam Hillier

by

Adam Hillier

Adam Hillier

by

Adam Hillier

Novuna Ranks 14th on the 2023 Inclusive Top 50 UK Employers List

Teaser

Company Update

Content Type

Blog

Publish date

12/07/2023

Summary

We are thrilled to announce that Novuna has been ranked 14th on the 2023 Inclusive Top 50 UK Employers list (IT50).    This marks the fourth year in a row that Novuna has been featured o

Teaser

This marks the fourth year in a row that Novuna has been featured on the list, and our placement of 14th is a significant improvement from last year's 37th position, and a remarkable leap from our first time on the index in 2020 when we ranked 43rd. Compiled by Inclusive Companies, the IT50 assesses all aspects of diversity, including age, culture, disability, ethnicity, gender, LGBTQ+ and religion.

Read more
Adam Hillier

by

Adam Hillier

Adam Hillier

by

Adam Hillier

Novuna Honours Black History Month Through Uplifting Discussions

Teaser

Diversity & Inclusion

Content Type

Blog

Publish date

10/31/2023

Summary

Throughout October, Novuna celebrated Black History Month by holding thoughtful conversations about the contributions and experiences of colleagues from diverse backgrounds. The theme for

Teaser

Throughout October, Novuna celebrated Black History Month by holding thoughtful conversations about the contributions and experiences of colleagues from diverse backgrounds. The theme for this year was "Saluting Our Sisters," shining a light on the accomplishments and sacrifices made by Black women.

Read more
Adam Hillier

by

Adam Hillier

Adam Hillier

by

Adam Hillier

Tips from Talent Acquisition: How to stand out to Novuna recruiters

Teaser

Behind the Scenes

Content Type

Blog

Publish date

10/23/2023

Summary

Starting a new job search can feel daunting. You may be wondering - how do I make my application stand out? What are companies looking for? To find out, we went to the experts and sp

Teaser

Starting a new job search can feel daunting. You may be wondering - how do I make my application stand out? What are companies looking for? Our recruiters have the answers you are looking for!

Read more
Adam Hillier

by

Adam Hillier

Adam Hillier

by

Adam Hillier

The importance of implementing an employee-first culture within the modern workplace

Teaser

Interview

Content Type

Blog

Publish date

09/21/2023

Summary

We spoke with HR Director Neil Hayward recently to catch up on all things people, in particular, what Novuna is doing to foster an employee-first culture.No matter the industry, it is vita

Teaser

We spoke with HR Director Neil Hayward recently to catch up on all things people, in particular, what Novuna is doing to foster an employee-first culture.

Read more
Adam Hillier

by

Adam Hillier

Adam Hillier

by

Adam Hillier

Maximise Your Potential in Risk & Compliance at Novuna

Teaser

Colleague Spotlight

Content Type

Blog

Publish date

09/11/2023

Summary

At Novuna, the Risk team brings together experienced leaders and emerging talent in a collaborative environment focused on development, knowledge sharing, and collective success.

Teaser

At Novuna, the Risk team brings together experienced leaders and emerging talent in a collaborative environment focused on development, knowledge sharing, and collective success.

Read more
Adam Hillier

by

Adam Hillier

Adam Hillier

by

Adam Hillier

  1. Newbury

Browse Jobs