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Vehicle Build Process Manager

  1. Full time
  2. Trowbridge
  3. Customer Service & Operations

circa £56,000 (DOE)

Expiry date: 31/05/2024

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Job description

This vacancy has now expired. Please see similar roles below...

Do you have experience of overseeing a process driven team? Are you someone who understands the importance of ensuring financial and risk controls are adhered to? Do you consider managing stakeholder relationships as one of your key strengths? 

If your answer is 'yes' to all of these, keep reading.

Please note we adopt a hybrid approach to our ways of working which for this role would be 2 days per week in our Trowbridge (Wiltshire) office.

Want to know a little about us?

At Novuna Vehicle Solutions, we're passionate about building a better tomorrow. Which is why we're lighting the way in the electric vehicle revolution. From family cars to HGVs, we're helping customers of all kinds on their journey to carbon-free mobility. 

We're proud to be a Top 50 Inclusive employer. We're a signatory of the Women in Finance and the Race at Work Charter and we're Disability Confident Committed

What does the role involve?

With the support of a Team Leader, you'll be overseeing a team of 10 Build Executives who coordinate the build process with manufacturers and suppliers for a large number of commercial vehicles for our customers. This is a key role within our business and one which will see you interact with a variety of internal teams and external suppliers to ultimately ensure that the build and delivery process for new commercial vehicles is running smoothly, that risk is minimised and build times are in line with timeframes communicated to our customers.

Some of your key duties will include:

  • Minimising risk by ensuring that we have the appropriate internal controls in place
  • Providing regular updates and reporting on the current portfolio of vehicles sat within the build process
  • Managing manufacturer, supplier and internal stakeholder relationships
  • Driving forward the continuous improvement of our processes, systems and your team

What are we looking for?

To be successful in this role you'll have solid experience of managing a team within a commercial setting that delivers efficiencies and positive customer outcomes. You'll have experience of working in a process driven environment and one where the importance of managing risk through internal controls is paramount. You'll be a strong communicator, able to provide real time updates of the vehicle order bank and have the confidence/resilience to manage expectations of internal stakeholders, in particular, Sales, Finance and Compliance. Industry experience would be beneficial but if you don't have this we would still welcome your application.

Also, we're looking for the following: 

  • Experience of process management and delivering continuous improvement
  • Ability to manage external supplier relationships
  • Ability to comfortably analyse data and reports
  • A meticulous approach and exceptional organisation skills

What can we offer you?

At Novuna we take our people promise seriously. If you join us, you'll have a chance to make a difference, opportunities to learn, and time to shine.

In addition to a market-benchmarked salary and excellent bonus scheme, our offer to you includes:

  • A brand new EV of your choice from a range of leading manufacturers (insurance, maintenance, servicing all included) or a cash allowance
  • An annual bonus scheme of up to 20% of your salary
  • Up to 10% employer pension contribution
  • Flexible hybrid working with free onsite parking and EV charging
  • 25 days' holiday, plus bank holidays and the option to buy/sell 5 days
  • Full wellbeing package including Bupa PMI, digital GP service, 24/7 employee assistance, plus wellbeing events throughout the year

What's the next step?

Interested? Start your application today and see what Novuna can offer you. 

Novuna has been named one of the top 50 most inclusive employers for the fourth year running and this is also reflected in our recruitment process. We are committed to ensuring our application process is inclusive and accessible to all candidates.

We're Disability Confident Committed, so if you're a person with a disability, if you're neurodivergent, or if you have a condition that you believe may affect your performance during our selection process, we'll be happy to make reasonable adjustments to our processes for you.

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  1. Trowbridge

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