Technical Parts Specialist
- Full time
- Trowbridge
- Customer Service & Operations
Circa £32,500 (DOE)
Do you want to be notified every time a job like this gets added? Click the CTA below!
Great news! We will let you know when a new job like this has been added!
Job description
This vacancy has now expired. Please see similar roles below...
Do you have experience within the automotive industry and an awareness of the various parts needed to get vehicles back on the road? Are you proactive and able to build fantastic working relationships? Want to join a multiple award winning company with a hybrid approach to work and no weekends?
If your answer is 'yes' to all of these, keep reading.
Want to know a little about us?
At Novuna Vehicle Solutions, we're passionate about building a better tomorrow. Which is why we're lighting the way in the electric vehicle revolution. From family cars to HGVs, we're helping customers of all kinds on their journey to carbon-free mobility.
We're proud to be a Top 50 Inclusive employer. We're a signatory of the Women in Finance and the Race at Work Charter and we're Disability Confident Committed.
What does the role involve?
Working as part of our vehicle downtime team you'll use your technical expertise to help ensure that vehicle off road time (VOR) for all our asset types is kept to a minimum by sourcing parts through alternative suppliers. You'll use your organisational and relationship skills to ensure progress checks take place with suppliers at appropriate and timey intervals and that the customer is kept well informed of vehicle events.
Some of your key duties will include:
- Making sure all repairs carried out are executed in a timely and cost-effective manner, with minimum disruption to the customer; ensuring consistent communication is made with the suppliers and customers
- Applying best practice in commercial decision making to maximize the quality-of-service delivery and to meet the overall objective of reducing vehicle downtime
- Being proactive in finding solutions to maximise time on the road using previous industry experience and exploring all possible routes for parts supply (OEM, Green & New)
- Identifying trends and engaging with external stakeholders (suppliers/manufacturers etc) to drive future performance/cost improvements
What are we looking for?
To be considered for this role you'll need to have experience of working in a technical capacity within the automotive industry and have good awareness/working knowledge of the mechanics and parts required to keep vehicles on the road. You'll be someone who by nature is proactive and loves to problem solve - leaving no stone unturned in your quest to source parts that keeps Britain's fleets moving.
Also, we're looking for the following:
- An excellent communicator - able to build strong relationships with suppliers, customers and internal teams
- A calm head with the ability to manage escalations and resilience in the face of challenges
- Strong organisational skills, able to plan your workload and prioritise tasks where needed
- Knowledge and proficiency in Microsoft office particularly Excel
What can we offer you?
At Novuna we take our people promise seriously. If you join us, you'll have a chance to make a difference, opportunities to learn, and time to shine.
In addition to a market-benchmarked salary our offer to you includes:
- An annual bonus scheme of up to 15% of your salary
- 25 days' holiday, plus bank holidays and the option to buy/sell 5 days
- Employer pension contribution of up to 10%
- Flexible hybrid working - a minimum of 2 days a week from our modern office in Trowbridge (free onsite parking)
- Full wellbeing package including BUPA, digital GP service, 24/7 employee assistance, plus wellbeing events throughout the year
What's the next step?
Interested? Start your application today and see what Novuna can offer you.
Novuna has been named one of the top 50 most inclusive employers for the fourth year running and this is also reflected in our recruitment process. We are committed to ensuring our application process is inclusive and accessible to all candidates.
We're Disability Confident Committed, so if you're a person with a disability, if you're neurodivergent, or if you have a condition that you believe may affect your performance during our selection process, we'll be happy to make reasonable adjustments to our processes for you.
#LI-Hybrid
Welcome to your next role
Can't find what you're looking for? Click on the link below to sign up for job alerts
Finding your perfect role couldn't be easier.
Jobs you might be interested in
Salary
Circa £33,000 Depending on experience
Location
Trowbridge
Location
Trowbridge
Job Type
Full time
Business Area
Novuna Vehicle Solutions
Department
Customer Service & Operations
Description
Are you an engaging training professional? Someone who genuinely cares about the learning needs of your colleagues? Want to play a big part in helping drive development within Novuna? If your ans
Reference
4306
Expiry Date
01/01/0001
Salary
Circa £50,000
Location
Leeds
Location
Leeds
Job Type
Full time
Business Area
Novuna Consumer Finance
Department
Finance
Description
Are you a talented finance professional with the ability to develop and maintain financial planning, budgeting and forecasting models? Are you comfortable dealing with large data sets and extracting
Reference
4299
Expiry Date
01/01/0001
Salary
Circa £42,000
Location
Leeds
Location
Leeds
Job Type
Full time
Business Area
Novuna Consumer Finance
Department
Finance
Description
Are you a talented analyst with the ability to develop and maintain financial models? Are you comfortable dealing with large data sets and extracting key business insights? If your answer is 'yes'
Reference
4301
Expiry Date
01/01/0001
Salary
Circa £30,000 Depending on experience
Location
Newbury
Location
Newbury
Job Type
Full time
Business Area
Novuna Vehicle Solutions
Department
Finance
Description
Do you enjoy working in a busy role within Finance? Are you great with Excel? Do you have very strong attention to detail? If your answer is 'yes' to all of these, keep reading. Want to know a litt
Reference
4300
Expiry Date
01/01/0001
Salary
£23,713 rising to £24,713 after probation
Location
Trowbridge
Location
Trowbridge
Job Type
Full time
Business Area
Novuna Vehicle Solutions
Department
Customer Service & Operations
Description
Are you looking for a role where you get satisfaction from seeing projects through from start to finish? Are you a great communicator with fantastic organisation skills? Would coordinating the build p
Reference
4325
Expiry Date
01/01/0001
Salary
Up to £26,000
Location
Staines - Business Finance
Location
Staines
Job Type
Full time
Business Area
Novuna Business Finance
Department
Risk & Compliance
Description
Are you passionate about delivering exceptional customer service? Do you come with excellent attention to detail? Are you a team player? If your answer is 'yes' to all of these, keep reading. Want
Reference
4326
Expiry Date
01/01/0001
Salary
up to £75,000 plus bonus and company car/car allowance (£5,100 per annum)
Location
Leeds
Location
Leeds
Job Type
Full time
Business Area
Group IT
Department
Data & Technology
Description
Are you an experienced Data Scientist who thrives on growth and change? Do you enjoy working with and learning new tech? Do you have strong stakeholder management skills? If your answer is 'yes' to al
Reference
4317
Expiry Date
01/01/0001
Salary
up to £75,000 plus bonus and company car/car allowance (£5,100 per annum)
Location
Trowbridge
Location
Trowbridge
Job Type
Full time
Business Area
Group IT
Department
Data & Technology
Description
Are you an experienced Data Scientist who thrives on growth and change? Do you enjoy working with and learning new tech? Do you have strong stakeholder management skills? If your answer is 'yes' to al
Reference
4338
Expiry Date
01/01/0001
Salary
up to £75,000 plus bonus and company car/car allowance (£5,100 per annum)
Location
Staines - Head Office
Location
Staines
Job Type
Full time
Business Area
Group IT
Department
Data & Technology
Description
Are you an experienced Data Scientist who thrives on growth and change? Do you enjoy working with and learning new tech? Do you have strong stakeholder management skills? If your answer is 'yes' to al
Reference
4337
Expiry Date
01/01/0001
Salary
up to £75,000 plus bonus and company car/car allowance (£5,100 per annum)
Location
Newbury
Location
Newbury
Job Type
Full time
Business Area
Group IT
Department
Data & Technology
Description
Are you an experienced Data Scientist who thrives on growth and change? Do you enjoy working with and learning new tech? Do you have strong stakeholder management skills? If your answer is 'yes' to al
Reference
4336
Expiry Date
01/01/0001
Articles you might like
Teaser
Diversity & InclusionContent Type
BlogPublish date
07/22/2024
Summary
At Novuna, we believe empowering our employees goes beyond providing opportunities for career advancement—it involves giving them a voice and a platform to grow. Our colleague communities, such as Gen
by
Adam Hillier
Teaser
Behind the ScenesContent Type
BlogPublish date
06/26/2024
Summary
Transitioning from university to a professional role can be both exciting and a daunting thought. So who better to give you some tips than someone who's been through our graduate program.
by
Adam Hillier
Teaser
Colleague SpotlightContent Type
BlogPublish date
06/07/2024
Summary
This Pride Month, we're celebrating the importance of bringing your full, authentic self to the workplace. DevOps Lead for Group IT and co-lead of our PRISM LGBTQ+ colleague network, Adam
by
Adam Hillier
Teaser
My Novuna StoryContent Type
BlogPublish date
04/15/2024
Summary
Our latest 'My Novuna Story' feature comes from Operational Trainer, Joshua Nowell. Joshua has used his passion and principles of Muay Thai kickboxing to support his growth at Novuna. Josh
by
Adam Hillier
Teaser
Diversity & InclusionContent Type
BlogPublish date
03/01/2024
Summary
Our communities have become fundamental pillars of support, driving significant benefits for our business. Run by our colleagues, for our colleagues, they work with our Diversity Leadershi
by
Adam Hillier
Teaser
Culture & ValuesContent Type
BlogPublish date
02/23/2024
Summary
For over 40 years, Novuna has provided customers with outstanding experiences while enabling our people to be the best they can be. This all comes from the foundations that our core values
by
Adam Hillier
Teaser
Company UpdateContent Type
AnnouncementPublish date
02/14/2024
Summary
Novuna is proud to announce the integration of Recite Me accessibility and language tools on its career website. This initiative aims to ensure that all candidates can access online co
by
Adam Hillier
Teaser
My Novuna StoryContent Type
BlogPublish date
01/09/2024
Summary
Our second 'My Novuna Story' feature comes from Deputy Head of Sales Business Finance, Chris Powell. He explores the opportunities to learn and the challenges he faced so far in his time a
by
Adam Hillier
Teaser
Company UpdateContent Type
BlogPublish date
12/07/2023
Summary
We are thrilled to announce that Novuna has been ranked 14th on the 2023 Inclusive Top 50 UK Employers list (IT50). This marks the fourth year in a row that Novuna has been featured o
by
Adam Hillier
Teaser
Diversity & InclusionContent Type
BlogPublish date
10/31/2023
Summary
Throughout October, Novuna celebrated Black History Month by holding thoughtful conversations about the contributions and experiences of colleagues from diverse backgrounds. The theme for
by
Adam Hillier
Jobs you have shown an interest in
- Trowbridge