Strategic Operational Delivery Manager
- Full time
- Trowbridge
- Customer Service & Operations
Market-benchmarked
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Job description
This vacancy has now expired. Please see similar roles below...
Are you an inspiring leader with expertise in fleet management? Do you enjoy bringing strategy to life in an operational setting? Looking for a role with serious growth potential?
If your answer is 'yes' to all of these, keep reading.
Want to know a little about us?
At Novuna Vehicle Solutions, we're passionate about building a better tomorrow. Which is why we're lighting the way in the electric vehicle revolution. From family cars to HGVs, we're helping customers of all kinds on their journey to carbon-free mobility.
We're proud to be a Top 50 Inclusive employer, and we're number 15 in Glassdoor's Top 50 Employer list.
What does the role involve?
Acting as a key player in our Operations leadership team, you'll be accountable for the performance and operational delivery for one of our key customer accounts. Working closely with the strategic account management team, you'll be acting as a trusted advisor and will play a vital role in translating the fleet strategy into operational activities. You'll also have responsibility for day-to-day line management of a team of operational managers, as well as indirect line management of operational team leaders and their reports.
Some of your key duties will include:
- Identifying appropriate indicators and metrics for measuring performance
- Acting as a focal point in key customer interactions
- Keeping sight of strategic priorities and ensuring your teams are focussing on the right work
- Ensuring teams are adequately resourced, and have access to the tools and resources to perform effectively
What are we looking for?
You're no stranger to leadership in an operational environment and you know what it takes to unite teams around a shared vision. You're comfortable building relationships with external stakeholders and have the knowledge required to become a trusted advisor in the fleet management space.
Also, we're looking for the following:
- Knowledge of fleet management, including commercial and specialist vehicles
- Capable of delivering strategic initiatives in a live operational environment
- Passionate about safety and compliance
- Customer-first mindset
What can we offer you?
At Novuna we take our people promise seriously. If you join us, you'll have a chance to make a difference, opportunities to learn, and time to shine.
In addition to a market-benchmarked salary and excellent bonus scheme, our offer to you includes:
- Company car or cash alternative – with fantastic EV incentives
- Flexible hybrid working
- 25 days' holiday, plus bank holidays and the option to buy/sell 5 days
- Full wellbeing package including BUPA, digital GP service, 24/7 employee assistance, plus wellbeing events throughout the year
What's the next step?
Interested? Start your application today and see what Novuna can offer you.
Novuna is a consciously inclusive employer, and we encourage applicants from all backgrounds.
#LI-Hybrid
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