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Strategic Account Manager

  1. Full time
  2. Business Development & Sales
  3. Remote (Field/Home)

Market benchmarked plus car and bonus

Expiry date: 12/05/2024

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Job description

Are you a fantastic relationship builder with experience in the vehicle leasing industry? Would you jump at the chance of managing a new strategic customer relationship?

If your answer is 'yes' to these, keep reading.

Please note this role will require regular travel throughout the UK to meet with customers and collaborate with colleagues.

Want to know a little about us?

At Novuna Vehicle Solutions, we're passionate about building a better tomorrow.  Which is why we're lighting the way in the electric vehicle revolution.  From family cars to HGVs, we're helping customers of all kinds on their journey to carbon-free mobility. 

We're proud to be a Top 50 Inclusive employer. We're a signatory of the Women in Finance and the Race at Work Charter and we're Disability Confident Committed

What does the role involve?

Working as part of our strategic relationships team you'll play a key role in managing the relationship of a new flagship customer. You'll be supporting this customer with their salary sacrifice car fleet, taking time to build rapport and strong working relationships that develop our partnership.  This role is strategic in nature - you'll be tasked with creating a bespoke plan for the customer, ensuring we successfully meet our contractual obligations as well as identifying opportunities to innovate and add value.  

Some of your key duties will include:

  • Developing and maintaining proactive, positive relationships with the customer to ensure satisfaction and retention
  • Managing contract performance delivery by analysing and recommending improvements based on performance, reporting and trend analysis
  • Proactively identifying opportunities to achieve additional sales and provide a solid platform of demonstrated excellent service delivery that maximises these opportunities
  • Conducting quarterly and annual strategic reviews

What are we looking for?

You're a natural when it comes to building and maintaining positive and productive stakeholder relationships. You have good interpersonal and influencing skills coupled with good knowledge of vehicle leasing in a corporate environment. You're data-literate and enjoy using insights to tell a story and inform strategy.  

Also, we're looking for the following: 

  • Able to think strategically and operationally
  • Able to collaborate with and influence senior colleagues
  • Knowledge of B2B/B2C sales environment
  • Able to think logically and be pragmatic with problem solving

What can we offer you?

At Novuna we take our people promise seriously. If you join us, you'll have a chance to make a difference, opportunities to learn, and time to shine.

In addition to a market-benchmarked salary our offer to you includes:

  • An annual bonus of up to 20% of your salary
  • A brand new EV from a range of leading manufacturers
  • Up to 10% employer pension contribution
  • 25 days' holiday, plus bank holidays and the option to buy/sell 5 days
  • Full wellbeing package including Bupa PMI, digital GP service, 24/7 employee assistance, plus wellbeing events throughout the year

What's the next step?

Interested? Start your application today and see what Novuna can offer you. 

Novuna has been named one of the top 50 most inclusive employers for the fourth year running and this is also reflected in our recruitment process. We are committed to ensuring our application process is inclusive and accessible to all candidates.

We're Disability Confident Committed, so if you're a person with a disability, if you're neurodivergent, or if you have a condition that you believe may affect your performance during our selection process, we'll be happy to make reasonable adjustments to our processes for you.

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