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Job description
Are you passionate about delivering positive customer experiences? Do you enjoy building relationships both internally and externally?
If your answer is 'yes' to all of these, keep reading.
Want to know a little about us?
At Novuna Business Cashflow, we help companies realise their ambitions through fast, flexible finance solutions. Our customers are incredibly diverse, from small family businesses to fast-growing start-ups.
We're proud to be a Top 50 Inclusive employer. We're a signatory of the Women in Finance and the Race at Work Charter and we're Disability Confident Committed.
What does the role involve?
We have an exciting opportunity for a Senior Assistant Relationship Manager to join our team. Reporting to the Head of Relationship Management, you'll support the Corporate Relationship Management Team in delivering outstanding client service.
Some of your key duties will include:
- Supporting Relationship Managers with account reviews and risk management duties
- Working with our Operations Team to identify trends and service wins
- Identifying new commercial opportunities
What are we looking for?
You'll have good understanding of client service principles and portfolio management. Knowledge of cashflow finance or asset based lending markets is preferred. Also, we're looking for the following:
Also, we're looking for the following:
- Excellent communication skills - both verbal and written
- Good working knowledge of financial services sector (Invoice Finance knowledge is preferred)
- Strong stakeholder management and relationship management skills
- Good working knowledge of MS Office suite and exposure to CRM systems would be a plus!
What can we offer you?
At Novuna we take our people promise seriously. If you join us, you'll have a chance to make a difference, opportunities to learn, and time to shine.
In addition to a market-benchmarked salary and excellent bonus scheme, our offer to you includes:
- Flexible hybrid working
- 25 days' holiday, plus bank holidays and the option to buy/sell 5 days
- Full wellbeing package including BUPA, digital GP service, 24/7 employee assistance, plus wellbeing events throughout the year
What's the next step?
Interested? Start your application today and see what Novuna can offer you.
Novuna has been named one of the top 50 most inclusive employers for the fourth year running and this is also reflected in our recruitment process. We are committed to ensuring our application process is inclusive and accessible to all candidates.
We're Disability Confident Committed, so if you're a person with a disability, if you're neurodivergent, or if you have a condition that you believe may affect your performance during our selection process, we'll be happy to make reasonable adjustments to our processes for you.
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