Manufacturer and Dealer Specialist

What does the role involve?

Reporting into our Product Owner - Manufacturer Dealer you'll work as part of a small team of 3 to provide support to our Manufacturer and Dealer sales team by processing new finance deals through our system and ensuring they're sent to our pay out team in a timely manner, ensuring superb accuracy at all times. You'll get the opportunity to work with customers across three different sectors - agriculture, leisure and the motor industry whilst also interacting with internal customers, confidence over the phone and through written correspondence is therefore key.  

Attendance of the Staines office will be required for the first 6 months to ensure for robust training and to allow you to get to grips with the ethos of Novuna and how we work. Following initial training, the role will then adopt a hybrid approach with a minimum of 3 days per week in the office.

Some of your key duties will include:

• Acting as a point of contact for Manufacturer & Dealer day-to-day queries
• Using the APAK system to set up and maintain Dealers and Manufacturers
• Ensure the business is kept safe by ensuring the documentation is compliant and correct
• Process units such as agricultural and motor feeds, as well as process any rejects