Fleet Compliance Controller

Are you looking for an office/hybrid based role where you'll play a key part in keeping our customers vehicles compliant and on the road?

Excited by the chance of working for an award winning employer with an excellent benefits package?

Want to work in a company that  Offers excellent training and opportunities for progression?

If your answer is 'yes' to all of these, keep reading.  

Want to know a little about us?

At Novuna Vehicle Solutions, we're passionate about building a better tomorrow.  Which is why we're lighting the way in the electric vehicle revolution.  From family cars to HGVs, we're helping customers of all kinds on their journey to carbon-free mobility. 

We're proud to be a Top 50 Inclusive employer. We're a signatory of the Women in Finance and the Race at Work Charter and we're Disability Confident Committed.  

What does the role involve?

You'll be part of our operations team who work together to keep our customers fleets moving. You'll play a vital role in ensuring all our vehicles are safe and legally compliant, whether that be ensuring safety checks are booked and completed or repairs are scheduled in a timely manner to ensure vehicles are back out on the road. You'll work closely with our customers and suppliers to ensure we meet the standards  our reputation expects.

We operate a hybrid approach to our ways of working, which will see you based from our modern office in Trowbridge  a minimum of 2 days per week. You'll work Working Monday – Friday 37.5hrs per week. (no evenings or weekends!)

Some of your key duties will include:

• You'll be interacting with customers, drivers and suppliers via telephone and email to ensure vehicles undergo repairs and compliance checks at the appropriate time

• Creating and managing vehicle compliance schedules to ensure all checks are completed in a timely and cost effective manner
• Administering receipt of all relevant documentation and certificates
• Ensuring our systems are fully updated to ensure the correct status of each vehicle and customer

What are we looking for?

You're enthusiastic and enjoy delivering great customer service. You're also well organised and have good attention to detail. 

Also, we're looking for the following: 

• An excellent communicator who's not afraid to challenge
• IT literate, specifically in the use of Excel  
• Able to remain calm and professional whilst having multiple tasks open at once

• While knowledge of vehicles is not essential, a keen interest in vehicles and compliance regulations will be considered a valuable asset

What can we offer you?

At Novuna we take our people promise seriously. If you join us, you'll have a chance to make a difference, opportunities to learn, and time to shine.

In addition to a market-benchmarked salary our offer to you includes:

• An annual bonus of up to 13% of your salary
• 25 days' holiday, plus bank holidays and the option to buy/sell 5 days
• Flexible hybrid working
• Free onsite parking on office days, bike storage, shower and changing facilities
• Full wellbeing package including Bupa PMI, digital GP service, 24/7 employee assistance, plus wellbeing events throughout the year
• Up to 10% employer pension contribution

What's the next step?

Interested? Start your application today and see what Novuna can offer you. 

Novuna has been named one of the top 50 most inclusive employers for the fourth year running and this is also reflected in our recruitment process. We are committed to ensuring our application process is inclusive and accessible to all candidates. 

We're Disability Confident Committed, so if you're a person with a disability, if you're neurodivergent, or if you have a condition that you believe may affect your performance during our selection process, we'll be happy to make reasonable adjustments to our processes for you. 

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