Desktop Infrastructure Engineer - All locations considered - Hybrid job in Leeds

Job type Full time

Location: Leeds

__vacancyopjusttionswidget.opt-Department__ Data & Technology

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Do you have good knowledge of Microsoft technologies? Do you enjoy solving problems and fixing things? Are you looking for an opportunity to work as part of a collaborative team?

If your answer is 'yes' to all of these, keep reading.

Want to know a little about us?

At Novuna, we care about building a better tomorrow. With a focus on sustainability, and a passion for phenomenal customer experiences, we provide consumers and businesses with the capital they need to realise their ambitions.

We're proud to be a Top 50 Inclusive employer. We're a signatory of the Women in Finance and the Race at Work Charter and we're Disability Confident Committed.

What does the role involve?

Reporting to our Desktop Infrastructure Team Lead, as a Desktop Infrastructure Engineer, you will work as part of our 3^rd line to help support endpoint managed services.
In this role you'll will be a key player for in depth technical support in area's involving Microsoft Intune, Microsoft Configuration Manager and other endpoint services. You will also get involved in some exciting and cutting edge project work and service improvements which will help to implement new technologies and take the team to the next level.

Some of your key duties will include:

Managing day to day tickets through ServiceNow and dealing with incidents and tasks through to resolution
Ensuring that software is up to date and deployed in line with best practice and Group IT's software license management
Maintaining effective local documentation including standard operating procedures, best practices, and methodologies
Application packaging, OS deployment, vulnerability management and providing support and assistance to the wider service operations team.

What are we looking for?

You're a good team player with strong technical skills. You enjoy learning new technologies and are looking for an opportunity to learn in a supportive and dynamic team.

Also, we're looking for the following:

Knowledge of software systems, combined with experience of working with Service Desk ticketing systems (e.g. ServiceNow)
Good knowledge of Microsoft technologies, including, Microsoft Intune, Microsoft Configuration Manager & Windows 10/11
Strong problem solving skills with the ability to use initiative to troubleshoot and resolve issues
Great interpersonal skills with the desire to collaborate with others
Scripting knowledge PowerShell, for automation and repeatable tasks

What can we offer you?

At Novuna we take our people promise seriously. If you join us, you'll have a chance to make a difference, opportunities to learn, and time to shine.

In addition to a market-benchmarked salary and excellent bonus scheme, our offer to you includes:

Flexible hybrid working
25 days' holiday, plus bank holidays and the option to buy/sell 5 days
Full wellbeing package including BUPA, digital GP service, 24/7 employee assistance, plus wellbeing events throughout the year

What's the next step?

Interested? Start your application today and see what Novuna can offer you.

Novuna has been named one of the top 50 most inclusive employers for the fourth year running and this is also reflected in our recruitment process. We are committed to ensuring our application process is inclusive and accessible to all candidates.

We're Disability Confident Committed, so if you're a person with a disability, if you're neurodivergent, or if you have a condition that you believe may affect your performance during our selection process, we'll be happy to make reasonable adjustments to our processes for you.

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Desktop Infrastructure Engineer - All locations considered - Hybrid

This vacancy has expired

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This vacancy has now expired. Please see similar roles below...

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