Customer Service Executive - Vehicle Ordering Team job in Newbury

Job type Full time

Location: Newbury

__vacancyopjusttionswidget.opt-Department__ Customer Service & Operations

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Are you looking for a fast paced role at one of the UK's leading vehicle leasing companies? Keen to join an organisation that really invests in your development? Like the idea of hybrid working to suit your work/life balance?

If your answer is 'yes' to all of these, keep reading.

Want to know a little about us?

At Novuna Vehicle Solutions, we're passionate about building a better tomorrow. Which is why we're lighting the way in the electric vehicle revolution. From family cars to HGVs, we're helping customers of all kinds on their journey to carbon-free mobility.

We're proud to be a Top 50 Inclusive employer. We're a signatory of the Women in Finance and the Race at Work Charter and we're Disability Confident Committed.

What does the role involve?

You'll be joining our Vehicle Ordering Team who are responsible for ensuring that quotes for new vehicles are valid, up to date and have the necessary approval required to order. You'll be predominately working on orders from drivers of company car vehicles where no one day is the same as you'll have the variety of different companies and different manufacturers and models in your daily workload. This is a role which will have a small element of telephone work involved but is mainly email correspondence with customers.

Some of your key duties will include:

Processing new vehicle orders for company car users
Managing a portfolio of new orders, keeping on top of the status and outstanding actions on each
Liaising with customers and internal Novuna teams to resolve queries and obtain information as required

What are we looking for?

To be considered for this role you'll be someone who enjoys multi tasking and able to work quickly, yet accurately, to get orders processed in a timely manner. You'll be a real people person, interacting well with both customers and colleagues alike.

Also, we're looking for the following:

Computer literacy
Experience of working in a fast paced environment
Great attention to detail
An outgoing personality with a laser focus to get the task done

What can we offer you?

At Novuna we take our people promise seriously. If you join us, you'll have a chance to make a difference, opportunities to learn, and time to shine.

In addition to a market-benchmarked salary our offer to you includes:

Flexible hybrid working - 2 days a week from our office in Newbury (free onsite parking available)
An annual bonus scheme of up to 13% of your salary
25 days' holiday, plus bank holidays and the option to buy/sell 5 days
Up to 10% employer pension contribution
Full wellbeing package including Bupa PMI, digital GP service, 24/7 employee assistance, plus wellbeing events throughout the year

What's the next step?

Interested? Start your application today and see what Novuna can offer you.

Novuna has been named one of the top 50 most inclusive employers for the fourth year running and this is also reflected in our recruitment process. We are committed to ensuring our application process is inclusive and accessible to all candidates.

We're Disability Confident Committed, so if you're a person with a disability, if you're neurodivergent, or if you have a condition that you believe may affect your performance during our selection process, we'll be happy to make reasonable adjustments to our processes for you.

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Customer Service Executive - Vehicle Ordering Team

This vacancy has expired

Job description

This vacancy has now expired. Please see similar roles below...

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What are we looking for?

What can we offer you?

What's the next step?

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