Billing Manager
- Full time
- Newbury
- Finance
Market-benchmarked - plus car & bonus
Do you want to be notified every time a job like this gets added? Click the CTA below!
Great news! We will let you know when a new job like this has been added!
Job description
This vacancy has now expired. Please see similar roles below...
Are you good people manager with a background in billing management? Do you have knowledge of complex billing processes? Looking for a role where you'll be able to make improvements?
If your answer is 'yes' to all of these, keep reading.
Want to know a little about us?
At Novuna Vehicle Solutions, we're passionate about building a better tomorrow. Which is why we're lighting the way in the electric vehicle revolution. From family cars to HGVs, we're helping customers of all kinds on their journey to carbon-free mobility.
We're proud to be a Top 50 Inclusive employer, and we're number 15 in Glassdoor's Top 50 Employer list.
What does the role involve?
Following a period of sustained growth, we have a newly created role for a competent and credible Billing Manager to oversee our billings teams. Based in our gorgeous new Newbury office, you'll be responsible for day-to-day oversight and leadership of our billing teams.
You'll have direct line management responsibility for several Billing Team Leaders, and indirect line management of their requisite teams of Billing Controllers. Your responsibilities will include ensuring we have the right processes, procedures and governance in place to ensure smooth customer experiences and that we are billing customers accurately and on time.
Some of your key duties will include:
- Monitoring productivity and performance, implementing remedial actions where required
- Identifying processes that can be automated or made more efficient
- Ensuring new customer billing processes are implemented effectively and with minimal friction
- Leadership, coaching, and development of your teams
What are we looking for?
You have strong technical knowledge in relation to financial process governance and complex billing processes. You've likely worked in a regulated industry such as financial services, telecoms or utilities, and have gained exposure to a range of factors that add complexity to billing such as dealing in multiple currencies.
Also, we're looking for the following:
- Strong technical accounting knowledge, with hands-on experience of managing complex billing operations
- Excellent knowledge of billing processes and governance
- Adaptable and supportive leadership style
- Experience of managing through change
- Continuous improvement mindset
What can we offer you?
At Novuna we take our people promise seriously. If you join us, you'll have a chance to make a difference, opportunities to learn, and time to shine.
In addition to a market-benchmarked salary and excellent bonus scheme, our offer to you includes:
- Company car or cash alternative – with fantastic EV incentives
- Flexible hybrid working - with up to 3 days per week from home
- 25 days' holiday, plus bank holidays and the option to buy/sell 5 days
- Full wellbeing package including BUPA, digital GP service, 24/7 employee assistance, plus wellbeing events throughout the year
What's the next step?
Interested? Start your application today and see what Novuna can offer you.
Novuna is a consciously inclusive employer, and we encourage applicants from all backgrounds.
#LI-Hybrid
Welcome to your next role
Can't find what you're looking for? Click on the link below to sign up for job alerts
Finding your perfect role couldn't be easier.
Jobs you might be interested in
Salary
up to £35,000 (depending on experience)
Location
Staines - Head Office
Location
Staines
Job Type
Full time
Business Area
Group Finance
Department
Finance
Description
Are you interested in developing your career in tax? Do you have strong numerical skills? Do you get a kick out of asking questions and have a curious mindset? If your answer is 'yes' to all of these,
Reference
4563
Expiry Date
01/01/0001
Salary
Salary dependent upon experience
Location
Trowbridge
Location
Trowbridge
Job Type
Full time
Business Area
Novuna Vehicle Solutions
Department
Finance
Description
Are you a qualified finance professional with knowledge of pricing and profitability analysis? Are you an experienced people manager with proven leadership capabilities? Are you excited by the opportu
Reference
4567
Expiry Date
01/01/0001
Salary
Salary dependent upon experience
Location
Newbury
Location
Newbury
Job Type
Full time
Business Area
Novuna Vehicle Solutions
Department
Finance
Description
Are you a qualified finance professional with knowledge of pricing and profitability analysis? Are you an experienced people manager with proven leadership capabilities? Are you excited by the opportu
Reference
4589
Expiry Date
01/01/0001
Salary
up to £75,000 plus bonus and company car (£5,100 cash alternative)
Location
Staines - Head Office
Location
Staines
Job Type
Full time
Business Area
Group IT
Department
Data & Technology
Description
Are you passionate about data? Do you have exposure to the Azure tech stack (including Databricks)? Are you looking for an opportunity to work with cutting edge technology? If your answer is 'yes' t
Reference
4587
Expiry Date
01/01/0001
Salary
Salary dependent upon experience
Location
Newbury
Location
Newbury
Job Type
Full time
Business Area
Novuna Vehicle Solutions
Department
Customer Service & Operations
Description
Are you a Complaints Manager with experience within a FCA regulated environment? Are you seen as an exceptional leader, one who is able to motivate and engage your team? Is the appeal of working for o
Reference
4579
Expiry Date
01/01/0001
Articles you might like

Teaser
Colleague SpotlightContent Type
BlogPublish date
06/30/2025
Summary
Armed Forces Day, which took place on Saturday 28th June, is an opportunity to reflect on the service and dedication of those in the Armed Forces — past and present. At Novuna, we’re proud
by
Adam Hillier

Teaser
Colleague SpotlightContent Type
BlogPublish date
06/02/2025
Summary
Kerrie, Telemarketing Executive in Novuna Business Cash Flow, knows what it means to dive into the unknown. In her role she has built a reputation for tackling complex challenges but surpr
by
Adam Hillier

Teaser
Colleague SpotlightContent Type
BlogPublish date
04/25/2025
Summary
Andy O’Neill is no stranger to pressure. As a Talent Acquisition Partner, he’s a trusted voice in guiding people through one of the most important decisions they’ll ever make - changing jo
by
Adam Hillier
.jpg)
Content Type
BlogPublish date
03/10/2025
Summary
At Novuna, we believe that businesses should be a force for good. That’s why volunteering and community engagement are integral to who we are. Over the past year, our colleagues dedicated
by
Adam Hillier
.jpg)
Teaser
Company UpdateContent Type
BlogPublish date
02/06/2025
Summary
Since its launch in October, our LEAP (LEAdership in Practice) programme has aimed to transform leadership development at Novuna. Designed to build a consistent and inclusive leadership cu
by
Adam Hillier
.jpg)
Teaser
Diversity & InclusionContent Type
BlogPublish date
11/29/2024
Summary
We’re thrilled to share that Novuna has been named the UK’s 15th most inclusive employer in the 2024 Inclusive Top 50 Employers index (IT50). This marks our fifth consecutive year on the p
by
Adam Hillier

Teaser
Company UpdateContent Type
BlogPublish date
10/31/2024
Summary
As black history month draws to a close, we wanted to share a wide-ranging conversation between Novuna Consumer Finance Colleagues Taiwo and Ekaette, both originally from Nigeria, about black culture,
by
Adam Hillier

Teaser
Diversity & InclusionContent Type
BlogPublish date
07/22/2024
Summary
At Novuna, we believe empowering our employees goes beyond providing opportunities for career advancement—it involves giving them a voice and a platform to grow. Our colleague communities, such as Gen
by
Adam Hillier

Teaser
Behind the ScenesContent Type
BlogPublish date
06/26/2024
Summary
Transitioning from university to a professional role can be both exciting and a daunting thought. So who better to give you some tips than someone who's been through our graduate program.
by
Adam Hillier

Teaser
Colleague SpotlightContent Type
BlogPublish date
06/07/2024
Summary
This Pride Month, we're celebrating the importance of bringing your full, authentic self to the workplace. DevOps Lead for Group IT and co-lead of our PRISM LGBTQ+ colleague network, Adam
by
Adam Hillier
Jobs you have shown an interest in
- Newbury