Are you a Team Leader, Supervisor or Manager with a background in fleet, automotive or vehicle maintenance? Do you enjoy leading people, solving problems and delivering great service? Are you looking for a role where you can make a real difference every day?
If your answer is 'yes' then keep reading.
At Novuna Vehicle Solutions, we're passionate about driving the future of mobility. Working with some of the UK's best-known brands, we help organisations transition to smarter, more sustainable fleets through electric vehicles, alternative fuels and fleet electrification. From advising on vehicle and infrastructure strategies to supporting the rollout of charging solutions, our people are at the heart of creating innovative, customer-focused solutions that keep businesses moving forward.
You'll lead a team of circa 11 Downtime Controllers who support customers with vehicle downtime, working closely with our garage network to ensure repairs to light commercial vehicles (LCVs) are completed efficiently, cost-effectively and with minimal disruption.
You'll be responsible for driving team performance, coaching and developing your people, and acting as an escalation point for more complex downtime cases. Working collaboratively across the business, you'll help deliver an outstanding customer experience while identifying opportunities to improve processes and ways of working.
You'll also:
You'll have a background in fleet, automotive or vehicle maintenance and enjoy leading, coaching and supporting others to achieve great results. Whether you're currently a Team Leader, Supervisor or Manager, you'll be confident motivating people, making decisions and delivering an excellent service for customers.You'll ideally have knowledge of light commercial vehicles (LCVs) and an understanding of vehicle downtime (VOR), with the confidence to support your team when more complex queries arise.
You'll be a great fit if you:
Our benefits package is designed with flexibility in mind, allowing you to customise it to meet your unique needs. Whether you're focused on your health, financial security, or simply want to enhance your lifestyle, we offer a variety of options to support you.
Our offer to you includes:
At Novuna, we're a Disability Confident employer, dedicated to creating an inclusive workplace where everyone can be themselves and thrive. If you need any adjustments to support you during the recruitment process, please reach out to us directly.
Please note: This vacancy may close earlier than the advertised closing date if we receive a high volume of applications. We encourage you to apply as soon as possible to avoid disappointment.
#LI-Hybrid
At Novuna, you’ll find a supportive, inclusive culture where people are encouraged to be themselves and do their best work. We offer real opportunities to learn and grow, the freedom to make a difference, and the time and trust you need to shine — all while being part of a business that genuinely cares about its people and its impact.
But don't just take our word for it. Hear from our colleagues on why they love working at Novuna.
Apply for the role via careers.novuna.co.uk
If you match the role criteria we'll contact you for a telephone interview.
We’ll carry out a face to face or online interview (and we may request a second interview if the role you're applying for is a more specialist role).
We’ll contact you with feedback, and maybe even a job offer.
Check out our FAQs for more information about interviewing at Novuna
We use cookies to make your experience better.
Cookies help us show you relevant content, like job suggestions, and understand how people use our site.
By clicking "I Accept", you’re happy for us to use cookies.
If you choose "I Do Not Accept", some features might not work as well.
You can manage your cookie preferences anytime by clicking Manage Cookies in the footer.
These cookies are needed to run our website, to keep it secure, and to obey regulations that apply to us.
These cookies tell us how customers use our website. We study and profile this data to help us improve our products and performance.