Are you knowledgeable about HGV maintenance? Excited by a fast-paced working environment? Ready to build your career with one of the UK's leading lease and fleet management companies?
If your answer is 'yes' then keep reading.
From personal leasing for individual customers through to managing entire fleets for some of the UK's best-known brands. At Novuna Vehicle Solutions we're leading the way with Electric Vehicle Leasing, Alternative Fuels and Fleet Electrification. From installing home-charging units for individual drivers to helping our commercial fleet customers select vehicles and plan their infrastructure.
Reporting to our Driver Line Team Leader, you'll be part of the frontline team supporting drivers of HGVs and Specialist Assets when defects arise. From dashboard warning lights and brake concerns to engine or mechanical issues, you'll be the first point of contact when something isn't right. You'll assess the situation quickly and accurately, arranging prompt booking with our approved repair network or coordinating breakdown and roadside assistance where required—ensuring minimal downtime and keeping vital vehicles safely on the road.
We operate a hybrid working approach whereby after an initial training period spent full time in the office, attendance of the Trowbridge office is a minimum of 3 days per week.
You'll also:
You're someone who has a clear technical understanding of how HGVs and commercial vehicles operate, ideally backed by a Level 3 City & Guilds (or equivalent) qualification. You're a tenacious problem-solver with the ability to think on your feet and act promptly when it comes to making decisions. You have a real sense of drive when it comes to getting things done, accompanied with a can-do approach to assure the customer is always being taken care of.
In addition, you'll have knowledge of working within a customer-centric environment and confident with both inbound and outbound calls. Your excellent communication skills and customer first approach will see you go above and beyond to keep our customers on the road.
You'll be a great fit if you:
Our benefits package is designed with flexibility in mind, allowing you to customise it to meet your unique needs. Whether you're focused on your health, financial security, or simply want to enhance your lifestyle, we offer a variety of options to support you.
Our offer to you includes:
At Novuna, we're a Disability Confident employer, dedicated to creating an inclusive workplace where everyone can be themselves and thrive. If you need any adjustments to support you during the recruitment process, please reach out to us directly.
Please note: This vacancy may close earlier than the advertised closing date if we receive a high volume of applications. We encourage you to apply as soon as possible to avoid disappointment.
#LI-Hybrid
At Novuna, you’ll find a supportive, inclusive culture where people are encouraged to be themselves and do their best work. We offer real opportunities to learn and grow, the freedom to make a difference, and the time and trust you need to shine — all while being part of a business that genuinely cares about its people and its impact.
But don't just take our word for it. Hear from our colleagues on why they love working at Novuna.
Apply for the role via careers.novuna.co.uk
If you match the role criteria we'll contact you for a telephone interview.
We’ll carry out a face to face or online interview (and we may request a second interview if the role you're applying for is a more specialist role).
We’ll contact you with feedback, and maybe even a job offer.
Check out our FAQs for more information about interviewing at Novuna
We use cookies to make your experience better.
Cookies help us show you relevant content, like job suggestions, and understand how people use our site.
By clicking "I Accept", you’re happy for us to use cookies.
If you choose "I Do Not Accept", some features might not work as well.
You can manage your cookie preferences anytime by clicking Manage Cookies in the footer.
These cookies are needed to run our website, to keep it secure, and to obey regulations that apply to us.
These cookies tell us how customers use our website. We study and profile this data to help us improve our products and performance.