What you'll do.

As a Credit Control Team Leader, you'll play a key role in the success of our Credit Control operation. You will be responsible for leading, motivating and developing a team of Credit Controllers, ensuring they have the support, coaching and direction needed to achieve individual and team objectives.

This is a fantastic opportunity for someone with a strong credit control background who is looking to further develop their leadership skills in a supportive and fast-paced environment.

Working closely with the Credit Manager and wider business stakeholders, you'll help identify opportunities to improve processes, enhance performance, and maintain the high standards our customers expect.

You'll also:

• Lead, coach and develop a team of Credit Controllers, providing regular feedback, support and performance management
• Manage workloads and resources effectively to ensure service standards and business objectives are achieved
• Conduct regular 1-2-1s, identify development opportunities and support team members in reaching their full potential
• Oversee customer verification checks to maintain security and compliance standards
• Monitor individual and team performance, using data and MI to drive continuous improvement and accountability