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Project Manager - Customer Transition

  • Hybrid
  • Newbury
  • VS - Sales - Corporate
  • Full Time
  • Closing on: Nov 13 2026
  • Up to 48K (DOE)

Do you come with excellent stakeholder management skills? Looking to work on exciting projects? 

If your answer is 'yes' then, keep reading.  

Who we are.

At Novuna Vehicle Solutions, we're in an exciting phase of growth. As one of the UK's largest leasing companies, we support customers with the vehicles, funding, infrastructure and fleet management expertise they need to keep moving. We work across a diverse portfolio, from company car and salary sacrifice schemes through to complex, multi-asset fleets across cars, vans, HGVs and specialist assets. We also support personal leasing and SME customers through our established broker and dealer channels. With a 4.9 Trustpilot score and Distinction accreditation from The Institute of Customer Service, our Customer First culture is at the heart of how we help customers take control of today's fleet challenges while preparing for the future.

What you'll do.

Reporting to the Business Transition Manager, you will join the Corporate Sales Team and be responsible for planning and managing the end-to-end activities for the customer journey. Utilising your strong project management skills, you will work closely with stakeholders to ensure smooth project execution, on-time delivery, and overall client satisfaction.

This is a hybrid position where you will be required to work from our Newbury or Trowbridge office. Working hours are from 8:30-17:00.

You'll also:

  • Managing the full process of the customer's onboarding to the business, acting as the main point of contact for any project inquiries or concerns
  • Leading project planning, scheduling, and reporting activities
  • Collaborating and building relationships with multiple client relationships and internal stakeholders, ensuring effective communication 
  • Ensuring that processes and procedures are well documented and in line with market requirements, identifying and mitigate any project risks

What you'll bring.

You are a natural-born communicator who likes to think technically and operationally to solve problems and support customers. You enjoy bringing new ideas to the table and building strong professional relationships. You come with great knowledge of new business implementation and like to plan, execute to deliver assigned projects within a timely manner. 

You'll be a great fit if you:

  • Excellent verbal and written communication skills, with the ability to effectively communicate with stakeholders across all levels
  • Organisation and time management skills, demonstrating the ability to balance multiple projects simultaneously
  • Excellent Microsoft Office, Excel and Visio skills
  • Ability to facilitate and run workshops within time restraints
  • Strong problem-solving and analytical abilities, with great attention to detail
  • Project Management qualification or working towards i.e APM

What's in it for you?

Our benefits package is designed with flexibility in mind, allowing you to customise it to meet your unique needs. Whether you're focused on your health, financial security, or simply want to enhance your lifestyle, we offer a variety of options to support you.

Our offer to you includes:

  • An excellent bonus scheme
  • Company car or cash alternative – with fantastic EV incentives
  • Flexible hybrid working
  • 25 days' holiday, plus bank holidays and the option to buy/sell 5 days
  • Full wellbeing package including BUPA, digital GP service, 24/7 employee assistance, plus wellbeing events throughout the year

Being yourself.

At Novuna, we're a Disability Confident employer, dedicated to creating an inclusive workplace where everyone can be themselves and thrive. If you need any adjustments to support you during the recruitment process, please reach out to us directly.

Please note: This vacancy may close earlier than the advertised closing date if we receive a high volume of applications. We encourage you to apply as soon as possible to avoid disappointment.

 

#LI-Hybrid

 

What makes working here different?

At Novuna, you’ll find a supportive, inclusive culture where people are encouraged to be themselves and do their best work. We offer real opportunities to learn and grow, the freedom to make a difference, and the time and trust you need to shine — all while being part of a business that genuinely cares about its people and its impact.

But don't just take our word for it. Hear from our colleagues on why they love working at Novuna.

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Ready to apply?

Step 1:

Apply for the role via careers.novuna.co.uk

Step 2:

If you match the role criteria we'll contact you for a telephone interview.

Step 3:

We’ll carry out a face to face or online interview (and we may request a second interview if the role you're applying for is a more specialist role).

Step 4:

We’ll contact you with feedback, and maybe even a job offer.

Check out our FAQs for more information about interviewing at Novuna

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