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Performance & Insight Manager

  • Hybrid
  • Trowbridge
  • Customer Service & Operations
  • Full Time
  • Closing on: Dec 11 2026
  • up to £60,000, depending on knowledge, skill and experience with company car (£5,100 per annum) and bonus
Are you passionate about turning complex data into meaningful business decisions? Do you have strong experience across the Microsoft data stack, including Power BI? Can you lead and inspire teams while building trusted relationships with senior stakeholders?

If your answer is 'yes' then, keep reading.  

Who we are.

At Novuna Vehicle Solutions, we're in an exciting phase of growth. As one of the UK's largest leasing companies, we support customers with the vehicles, funding, infrastructure and fleet management expertise they need to keep moving. We work across a diverse portfolio, from company car and salary sacrifice schemes through to complex, multi-asset fleets across cars, vans, HGVs and specialist assets. We also support personal leasing and SME customers through our established broker and dealer channels. With a 4.9 Trustpilot score and Distinction accreditation from The Institute of Customer Service, our Customer First culture is at the heart of how we help customers take control of today's fleet challenges while preparing for the future.

What you'll do.

Reporting to the Head of Operational Transformation, you'll lead the evolution of Operational Insight and Analytics, helping shape how data is used to drive performance, decision-making and transformation across the business.

Leading a team of five Insight professionals, you'll be responsible for creating a culture where data is trusted, accessible and action-oriented. You'll work closely with operational leaders to identify opportunities for improvement, uncover emerging trends and provide meaningful insight that influences business strategy and customer outcomes.

This is a great opportunity for an experienced insight or analytics leader who enjoys combining people management with hands-on involvement in reporting, analysis and continuous improvement.

You'll also:

  • Translate operational data into meaningful insight that highlights trends, risks and opportunities
  • Develop and maintain dashboards and reporting solutions that provide clear visibility of operational performance
  • Help promote a data-led culture by encouraging the effective use of insight across the business
  • Ensure reporting is accurate, consistent and aligned with agreed data governance standards

What you'll bring.

You'll have a background in data, analytics, business intelligence or operational performance, with the ability to work closely with stakeholders to understand requirements and deliver meaningful insight.   You'll be comfortable operating both strategically and hands-on, with the ability to translate complex data into compelling stories that drive action.

You'll be a great fit if you have:

  • Good knowledge of the Microsoft data ecosystem, including Azure, PowerBI and Databricks 
  • Excellent stakeholder management and business partnering skills
  • Ability to establish data governance, quality controls, lineage and reporting standards to create trusted, reliable insight
  • Demonstrable people leadership experience, including coaching, mentoring and developing high-performing teams

What's in it for you?

Our benefits package is designed with flexibility in mind, allowing you to customise it to meet your unique needs. Whether you're focused on your health, financial security, or simply want to enhance your lifestyle, we offer a variety of options to support you.

Our offer to you includes:

  • An excellent bonus scheme
  • Company car or cash alternative – with fantastic EV incentives
  • Flexible hybrid working
  • 25 days' holiday, plus bank holidays and the option to buy/sell 5 days
  • Full wellbeing package including BUPA, digital GP service, 24/7 employee assistance, plus wellbeing events throughout the year

Being yourself.

At Novuna, we're a Disability Confident employer, dedicated to creating an inclusive workplace where everyone can be themselves and thrive. If you need any adjustments to support you during the recruitment process, please reach out to us directly.

Please note: This vacancy may close earlier than the advertised closing date if we receive a high volume of applications. We encourage you to apply as soon as possible to avoid disappointment.

 

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What makes working here different?

At Novuna, you’ll find a supportive, inclusive culture where people are encouraged to be themselves and do their best work. We offer real opportunities to learn and grow, the freedom to make a difference, and the time and trust you need to shine — all while being part of a business that genuinely cares about its people and its impact.

But don't just take our word for it. Hear from our colleagues on why they love working at Novuna.

Ready to apply?

Step 1:

Apply for the role via careers.novuna.co.uk

Step 2:

If you match the role criteria we'll contact you for a telephone interview.

Step 3:

We’ll carry out a face to face or online interview (and we may request a second interview if the role you're applying for is a more specialist role).

Step 4:

We’ll contact you with feedback, and maybe even a job offer.

Check out our FAQs for more information about interviewing at Novuna

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