Are you a confident leader who is eager to drive performance and service delivery? Can you balance hands-on team leadership with delivering great customer outcomes? Do you thrive in a fast-moving environment where no two days are the same?

If your answer is 'yes' then keep reading.  

Who we are.

From personal leasing for individual customers through to managing entire fleets for some of the UK's best-known brands. At Novuna Vehicle Solutions, we're leading the way with Electric Vehicle Leasing and Fleet Management expertise.  From installing home-charging units for individual drivers to helping our commercial & specialist asset customers operate their fleets safely and efficiently.

What you'll do.

In this impactful leadership role you'll be managing a team of fleet compliance controllers, ensuring we deliver great service to some major household names.  You'll be accountable for day-to-day people management, coaching, and motivation, ensuring consistent quality and performance against KPIs.  

You'll also:

• Produce timely daily reports highlighting key risks and overdue events.
• Represent the department in customer meetings and stakeholder discussions
• Minimise downtime through proactive scheduling and smart event coordination
• Lead and inspire your team to deliver exceptional, customer‑focused outcomes

What you'll bring.

You're process-oriented, with a passion for continuous improvement.  You're highly motivated by customer satisfaction, and want to be part of a team who put the customer at the heart of everything they do.  Ideally you'll also have some knowledge of the safety and legal aspects of vehicle compliance. 

You'll be a great fit if you:

• Are a confident communicator, both written and verbal.

• Have strong decision making skills and leadership skills.

• Can use data to solve problems and improve performance.
• Have worked with CPC and Operator Licence requirements or have the desire to learn

What's in it for you?

Our benefits package is designed with flexibility in mind, allowing you to customise it to meet your unique needs. Whether you're focused on your health, financial security, or simply want to enhance your lifestyle, we offer a variety of options to support you.

Our offer to you includes:

• An excellent bonus scheme
• Hybrid working
• 25 days' holiday, plus bank holidays and the option to buy/sell 5 days
• Full wellbeing package including BUPA, digital GP service, 24/7 employee assistance, plus wellbeing events throughout the year

Why Join Novuna?

• A supportive culture where your ideas and impact truly matter.
• Opportunities to grow your skills, lead meaningful work, and develop your career.
• A chance to shape how we deliver compliance excellence for thousands of customers operating specialists fleets.
• A business committed to innovation, continuous improvement, and outstanding service.

Being Yourself.

At Novuna, we're a Disability Confident employer, dedicated to creating an inclusive workplace where everyone can be themselves and thrive. If you need any adjustments to support you during the recruitment process, please reach out to us directly.

Ready to Make an Impact?

If you're energised by leading teams, solving problems, and delivering brilliant service, we'd love to hear from you.

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