Do you have strong communication skills? Are you organised, proactive and confident juggling a variety of tasks? Do you have a solid understanding of credit control processes and enjoy working closely with customers to make a real difference?
If your answer is 'yes', keep reading.
Who we are?
At Novuna Business Cash Flow, our expert team empowers UK businesses to realise their full potential by offering flexible cash flow solutions. Our customers are incredibly diverse, from start-ups to established firms across a wide range of industry sectors.
What you'll do.
Reporting to our Credit Control Team Leader, you'll join us as a Credit Controller – Receivables Specialist, playing a key role in supporting our customers by gaining a full understanding of their debt and ledger activity.
You'll build trusted, long-lasting relationships and help customers understand how their debtors operate, empowering them to optimise their working capital and achieve better outcomes.
You'll be part of a friendly, supportive team based in Telford, working on a hybrid basis. During onboarding, you'll spend more time in the office to help you settle in and set you up for success. You'll receive comprehensive training to ensure you feel confident, capable and ready to deliver an outstanding customer experience.
You'll also:
What you'll bring.
You'll be a confident communicator who enjoys building relationships and delivering great customer outcomes. You'll bring solid knowledge of credit control processes and systems, alongside a genuine passion for customer service. If you're CICM qualified or considering studying towards it, that would be a lovely bonus.
You'll be a great fit if you have:
What's in it for you?
Our benefits package is designed with flexibility in mind, allowing you to customise it to meet your unique needs. Whether you're focused on your health, financial security, or simply want to enhance your lifestyle, we offer a variety of options to support you.
Our offer to you includes:
At Novuna, we're a Disability Confident employer, dedicated to creating an inclusive workplace where everyone can be themselves and thrive. If you need any adjustments to support you during the recruitment process, please reach out to us directly.
Please note: This vacancy may close earlier than the advertised closing date if we receive a high volume of applications. We encourage you to apply as soon as possible to avoid disappointment.
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